The period from 2019 to 2022 marked a significant transformation in human civilization, primarily due to the global impact of the coronavirus pandemic. This challenging time led to a paradigm shift in work culture, with many companies transitioning from in-person operations to hybrid or fully remote models. This change, while necessary, introduced new challenges, notably in communication and connection among co-workers.
The Bridge App, tailored for remote workplaces, aims to strengthen colleague bonds. It's designed to encourage not just online, but also offline interactions, easing the shift from digital to in-person engagement.
In the 3.0 last version, to enhance the experience and prevent bias, I added features of AI-generated avatars, adding fun and promoting inclusivity by focusing on personalities over appearances. This approach enhances user enjoyment and fairness.
In this project, we designed 6 drafts, and 3 different prototypes including one code on-responsive cross-screen clickable prototypes.
In Nov 23, 2023. I updated Bridge to the 3.0 version.
I played a key role as a project developer, and UI/ UX designer in optimizing the user flow and functionality of the application by conducting thorough user testing and incorporating valuable feedback.
This process involved meticulously brainstorming ideas and refining the app's features. I organized initial sketches and transformed them into both low-fidelity wireframes and high-fidelity prototypes.
Designed wireframe 1.0 / 2.0 / Prototype 1.0 / 2.0/3.0 and Created Persona/user journey map.
Designed and developed some features by Figma and HTML/CSS/JS.
Developed Pages:
Onboarding pages, generated username feature, hobbies/ice breaker feature, and AI-prompt function
for re-schedule.
Let's interact Bridge 3.0 in Figma
Next, let’s take a look at how Bridge 1.0 and 2.0 are designed
Bridge 2.0
Based on these User feedback, We improved and changed. So, here is our Prototype 2.0
We use HTML/ CSS/ and JS to develop this Project.
Please click the link below and enjoy our project :)
Summary:
Our team began conceptualizing this product in September 2022, during a period when U.S. companies were transitioning from 100% remote work to a hybrid model, influenced by the efficacy of vaccines and the changes brought about by the pandemic. After nearly two months of intense discussions and meetings, we decided to retain some features and discard others.
Feature Discarded:
Punishment Mechanism:
In the original Bridge1.0 version, we allocated four opportunities per month for each user. Users had the option to use up their pairing quota all at once or spread it out, using one opportunity per week. The intent behind this was to prevent rapid depletion of the user pool, considering our target audience was corporate entities.
Reason for Discarding:
To enhance user freedom and experience, we removed this feature in the Bridge 2.0 version.
Chat Function:
Regarding the controversy over the chat feature, our team spent a month discussing whether to eliminate it. I believed that users needed some form of small talk to establish comfort zones. Therefore, we decided to enhance user security through verification codes provided by the Human Resources department. Simultaneously, we introduced a feature to identify common hobbies as an ice-breaking mechanism. When a meeting is about to commence, the system automatically generates a pop-up reminder and it can suggest topics based on shared interests to facilitate ice-breaking conversations.